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About Us

A little about how we began and where we are going.

We are here to serve you.

We started Guide Mortgage, LLC as a mortgage brokerage as there are substantial consumer benefits to this loan delivery channel as compared to other avenues in today’s market.  For clients seeking a traditional mortgage who are well-qualified, our ability to shop multiple lenders will create an excellent price advantage for our clients.  For clients with unique needs, there has been an explosion of products that have come to market for real estate investors or those who are self-employed and have great cash flow, but not enough income on their tax returns.  We have multiple solutions to find the best financing terms in this space as well.  With the technology that is currently available, we can electronically price multiple scenarios efficiently and deliver an outstanding program to our clients.  

Understandably, there has been a dramatic shift in our industry over the past few years.  Just as technology has disrupted many industries, it has done the same in mortgage as well.  It used to be that only the largest lenders had great technology, and all of the small companies lagged behind.  Today, the advantage has switched.  Large companies can take years to integrate cutting edge technology, while small companies can plug in new innovations quickly.  Instead of proprietary, company developed solutions, there is an abundance of innovative solutions available in the marketplace.  We have assembled a line-up of technology programs that link together and provide our clients with easy-to-use tools that have simplified the application process, reduced the amount of documentation needed and gives clients real-time updates as their loan moves through the process. 

The fundamental concepts that we built Guide Mortgage on include: 

  • Honesty in all aspects of our business 
  • Transparency in pricing and process 
  • Privacy for our clients 
  • Respect for all 
  • Multiple solutions to ensure your mortgage matches your long-term financial plan 
  • Communication throughout the process and regular check-ins after your loan has closed 

Personally, I have been in the mortgage banking industry since 1998 and have held positions from Loan Officer through President of a multi-state mortgage banking firm.  I have been actively involved in industry associations serving on the board of directors of local and statewide mortgage banking associations; serving as President in both my local and state association for a term.  My wife Kristin, who also has over a decade of experience in the industry, and I have created Guide Mortgage to provide the type of experience that consumers will appreciate, in an efficient and cost-effective manner. 

Thank you for taking the time to learn about Guide Mortgage, LLC.  We’re looking forward to providing you with a world-class mortgage experience on your next home loan. 

Michael Mulgrew

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